General Terms and Conditions

The Guernsey Knitwear Company is based in the Channel Islands and has been selling Guernseys online since 1999, we sold them mail order before even then.

All of our products are knitted in the Channel Island Bailiwick of Guernsey

We endeavour to make sure that the information on this site is correct and up-to-date, where there are problems will contact you as soon as possible to discuss how to proceed.

Orders are dispatched by Jersey Post and then on into the Royal Mail system. Whilst we take every care in despatching all orders and obtain a Certificate of Postage in respect of each order sent, we cannot be held responsible for non delivery.

If you believe that your Postal Service is inadequate and/or unreliable, or that you may not be at the delivery address to receive the order, we suggest that you ask us to send your order either by Recorded Mail Delivery or Registered Mail.

Unfortunately these mail services cost extra. We will be pleased to advise the charges when and if you ask us to send your order by one of these methods.

Since the Channel Islands are VAT free, this tax is not included in our prices. However it, or a similar tax, may be levied in the destination country.

Online payment is now handled by PayPal - we do not see, and definitely do not keep, your credit card details for online payments.